• Latest Feature Flash documents describing how to use new and enhanced features.
• Product Guides providing access to all our printed information including manuals and product brochures.
• Online and fully searchable Knowledgebase's full of information regarding entrée and its modules.
• Modifications Catalog which describes specialty enhancements to entrée which may be a good fit for your needs.
This area is reserved for customers active on entrée Software Maintenance. Software Maintenance customers enjoy the following benefits:
• Unlimited phone technical support Monday-Friday, 8:30AM to 5:30PM eastern standard time. A 24/7/365 option is also available.
• Minor version entrée software updates available for immediate download.
• Technical support requests that are emailed to all NECS technicians for fast response.
• Remote support assistance which allows an NECS technician to log in to your system.
• Automated email notifications for new feature availability and other important correspondence.