NECS 800.766.6327 [NECS]

General

What operating systems are compatible with entrée?

The NECS entrée software is compatible with Windows 98/2000/XP. For client/server features, a server running Windows NT 4, Windows 2000, Windows 2003 Server or Windows XP Professional is required. Note: We recommend all workstations be on the same operating system as opposed to a mixed enviroment. Currently we highly recommend that Windows XP or 2000 be used on the workstations.

What are the minimum hardware requirements for entrée?

FILE SERVER: Intel Xeon 2.4 ghz or higher, 1gb ram, 80 GB hard drive or larger, CDROM required, monitor(not required), and backup drive(CD-RW, DAT, ZIP recommended) or entrée.BAK (NECS backup software). Expandable RAID controller desirable. SCSI or Serial ATA hard drives recommended. Windows 2000/2003 Server software. WORKSTATION: Pentium IV 1.7 ghz or higher, 512mb ram, VGA 17" monitor, floppy drive 3 1/2inch; CDROM and 40GB minimum hard drive recommended. Windows 2000/XP PRO operating system.

How long does it take to install entrée?

Typically for a 5-license application it takes about an hour. We have a very knowledgeable technical support team ready to help you install if needed. Note: When getting ready to install your new software it's always helpful to call and make an appointment with NECS technical support.

Where do I update the entrée software?

From the server, and after the update process you simply go to the workstation double click on the entrée application and it will automatically detect the update.

Is there a way to predefine costing methods so I don't have to manually choose which methods I want when I'm receiving in product?

Yes, entree users will go to System/Preferences, Foodpro users will go to Edit/Preferences, then click on the Personal Settings tab. There you can choose which methods you want including updates on costs, prices, special prices and minimum sell prices.

Is there a way to configure the search screens to show more columns?

Yes, when in the search screen, click on the 'monkey wrench' icon. A setup screen will appear where you can choose which columns you want and in which order you want them.

Can I go to Add Item when in Create Invoice without using the mouse?

Yes, after entering in your customer number for the invoice, press the ALT-Insert button and that will bring you directly to adding a new item on your invoice.

How do I apply an Open Credit?

Go to enter Cash Receipts, enter the customer number, then enter the dollar amount of the open credit. Now check the box that says 'Apply as credit/discount'and choose which invoice you want to apply it to.

How do I get rid of an Open Credit without applying it to an Invoice?

Simply go to File, Customer and bring up the customer with the open credit and on the customer tab, to the right, you will see the Open Credits field. You bring you the cursor to that field and simply put in 0.00 and it will get rid of the dollar amount.

What does the "End of Day" option do?

This option will lock down all invoices and cash receipt transactions dated on or before the date you specify. It ensures these transactions cannot be edited or cancelled, which would affect the accuracy of the reports.

How do I set up a PC. item to pull from a CASE item?

When setting up the case item, define a pieces per case quantity as well as the piece item number. When you're through setting up the case item and hit apply, the system will ask 'Do you want to set up PC. item now?'say Yes to set up the PC. item automatically.

How often should I reindex?

Once every 2 weeks. Keeping in the mind that when you close the month the system automatically reindexes all files.

How do I close out the year in entrée?

If you did not purchase our Accounts Payables or General Ledger Modules with entrée then you would not need to worry about closing the year. Entrée by itself does not require you to close the year.

How do I setup printers with entrée?

This must be done on each workstation. Entree users will go to System/Preferences, Foodpro users will go to Edit/Preferences, then the Printer tab. You will see the Invoice, Loading Sheet, and Reports with a white box next to each one. You will double click on the white box(as long as the printer is installed in Windows locally to this workstation) you will have a drop down arrow that contains your printer selection. You will choose which printer you would like to print to, hit the tab key and then hit the 'Configure Printer Button'. See below for printer configurations.

When should I close a Period?

Because entrée is date sensitive, you can wait until a future time to close the period. For example, if your month ends on a Wednesday, you can wait until Friday, or Saturday to run the month end closing. Just enter the proper ending date when closing and entrée will accurately close.

What reports should I generate before closing the month?

We recommend that you print out the following reports for the month that you are closing: Invoice Register, Cash Receipts, Accounts Receivables, Deposit Slip, Inventory Receipts/Returns, Tax Report, and the Commission Report (if applicable).

How do I set up Passwords in entrée?

We recommend setting up passwords either based on different employee departments, or on an individual basic. To do this, go to system, select Password Maintenance, then click Add, the system will prompt you to enter the new password. Note: There is an option to copy options settings from an existing password, if you desire. Select or deselect the appropriate options for this password, then click the update settings button.

When should I "Purge YTD Files"?

We recommend you always keep at least one full year on your system at all times.

What is the difference between entrée and DOS?

The difference between our entrée system and DOS is that DOS is a 16-bit application and entrée is a 32-bit application. They both can utilitize the same data files so if you are a DOS customer and thinking of going with entrée there's no need to re-enter any Customer, Inventory or Accounts Receivables ECT. Basically whatever information you have in DOS, entrée will see the same. But of course there are many more features in entrée such as assigning printers locally to the workstation whereas in DOS it's a global setting. Also each workstation in entrée can setup their search screens to their liking, multiple screens open at the same time is another feature entrée has whereas in DOS you would need to close out of one screen to go into another. All the benefits of Windows are all the benefits you get from entrée.

What are some of the hot keys in entrée?

1. F4-While invoicing to edit cost
2. F4-In Create P.O to see items sales history.
3. F3-In Create P.O to see Purchase History
4. F7-In Invoicing to see additional information
5. F5-In Create P.O for Vendor Items
6. F5-When first entering any screen to bring up the search screen.
7. F6-In Invoicing to do a item search on the invoice
8. F10-Whil in any window to bring up the main menu(toggle)
9. When on the main screen of entrée you will see underlined letters for each menu, to activate you will first hit ALT and then the underlined letter. You will also see these underlined letters in Create Invoice, Change Invoice, and Create P.O and you can activate them by holding the ALT and the underlined letter.

How do I change the background image on the main entree screen?

For entree users go to System/Preferences, Foodpro users go to Edit/Preferences, select the Personal settings tab. On the bottom right there's an area for you to define an image file of your liking or you can browse the network. When defined click on OK and your image will appear on the opening screen of entree.

What are the different pricing methods available in entree?

There are many different pricing methods in entree. The following is a list of the different pricing methods and the order in which they take precedence: 1. BID PRICING... Bid pricing takes precedence over ALL other types of pricing in entree. Bid pricing is a type of special pricing that is used to maintain a contract price for a user defined date range. 2. GROUP CODE PRICING... Group code pricing will adjust the level price of an item, based on the items group code. If the ship to customer has group pricing defined for the item's group code it will be used. 3a. SALE PRICING... If a customer does not qualify for Bid or Group pricing, entree will look for a sale price. If a sale price is found, entree then scans for a special price. If a special price is found the customer will receive whichever price is lower. If no special price is found the customer will receive the sale price. 3b. SPECIAL PRICING... Special Pricing can be based on a percentage or dollar amount over cost, for each item the customer purchases. Entree will search for a valid special price if no Bid or Group pricing exists for the item. 4. FUTURE PRICING... If the ship to customer does not qualify for Bid, Group, or Special Pricing, entree will search the future price file for the new price of the item. If a future price is found, that is the price that will be used. 5. PRICE MATRIX... The price matrix is a complex grid based pricing system. The percentage over cost is determined by the intersection of the items matrix code and the ship to customer's matrix code. 6. BROKEN CASE UPCHARGE... The broken case upcharge applies to PC. items only. First, entree will determine the selling price of the linked CASE item and divide it by the total number of units in the CASE to determine the per piece price. Entree then adds the items Broken Case Up charge value to the per piece price to the determine the selling price. 7. LEVEL PRICING... Level pricing is the most commonly used form of pricing in entree. <br>




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