City Produce, Inc.

Founded in 1953, City Produce Company is a 3rd generation, family-owned food distributor that offers broad line products and services for grocery stores, foodservice establishments, convenience stores and cash and carry operators in Southern Oklahoma.

Click here to visit the City Product Inc Website

NECS Customer Since:

1999

NECS Software Used:

entree Version 3
entree.NET
entree.DSR

"It's very easy to do business with NECS. Their customer service reps are awesome. Their software updates are extremely easy, one of the easiest I've ever experienced."

Kimberly Normile, Marketing Manager - City Produce Company

The Situation

Using entrée has provided a number of significant advantages for City Produce during the past 10 years. For example, the Auto PO feature that totally automates the purchase order process, along with other productivity improvements, have enabled office staff reductions during a period of tremendous sales growth. Also, City Produce is able to fulfill its "one day turnaround" promise to its customers because entrée.DSR enables sales reps to enter orders directly into entrée which enables earlier in the day fulfillment, which also reduces warehouse hours.

Their Latest Challenge

City Produce wanted to improve its market share within its large accounts and to win new large accounts.

The Solution

Smaller accounts have opted for the self-service convenience of online ordering provided by entrée.NET. This frees up more time for City Produce sales reps to focus on key account relationship building.

Results

Large accounts generate more volume per day, which optimizes delivery truck capacity. They order more of their traditional City Produce requirements along with additional product lines.

The Next Logical Next Step

City Produce desires the highest customer experience while optimizing profitability. entrée.DOC will be used to scan paid invoices and other important documents so they can be viewed online, printed or emailed as a PDF. Customer service will be enhanced while also saving space and eliminating time spent filing and finding documents.

Info Coming Soon