All Brand New England

Exclusively serves the child and adult care industry in Massachusetts and New Hampshire by providing food, produce, paper goods, cleaning products, and arts & crafts.

Click here to visit the All Brand NE Website

NECS Customer Since:

2004

NECS Software Used:

entree Version 3
entree.NET
entree.DOC

"We wouldn't have grown as fast as we did without online ordering that requires only one employee instead of six if we had to do order entry ourselves."

John Richard, President and Co-founder, All-Brand New England

The Situation

All-Brand New England, following the lead of sister company, All Brand Florida, streamlined its operation by using the entrée system and its integrated accounting modules.

Their Latest Challenge

All-Brand New England needed a way for its 600 customers to enter their own orders in a self-service fashion in order to achieve its growth objectives. Otherwise, they would have to dedicate six employees to order entry. Also, sales reps would need to spend time delivering product information to customers along with telephone follow up dedicated to verifying specifics.

The Solution

entrée.NET enables self-service online ordering for All-Brand New England’s 6000 line items that are beautifully categorized with a user-friendly interface that enables customers to find any product in seconds.

Results

entrée.NET sets the stage for completely satisfied customers and efficient, profitable operations.

All-Brand New England sales reps are more effective in building relationships and focusing on key opportunities. Their self-sufficiency minimizes interruptions to the office staff.

entrée.DOC -The Next Logical Next Step

All-Brand New England desires the highest customer experience while optimizing profitability. entrée.DOC will be used to scan paid invoices and other important documents so they can be viewed online, printed or emailed as a PDF. Customer service will be enhanced while also saving space and eliminating time spent filing and finding documents.